1. Introduction PIP Ready ("we," "our," "us") is committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services and website.
2. Information We Collect We may collect and process the following types of personal data:
Personal Information: Name, address, date of birth, contact details.
Financial Information: Payment details (processed securely through third-party payment processors).
Health Information: Any medical records or supporting evidence provided for the purpose of assisting with your PIP claim.
Technical Information: IP address, browser type, and usage data when visiting our website.
3. How We Use Your Information We use your data for the following purposes:
To provide our PIP advisory services and complete forms on your behalf.
To communicate with you about your case via email or other agreed methods.
To process payments and maintain financial records.
To comply with legal obligations and regulatory requirements.
4. Legal Basis for Processing We process your personal data based on one or more of the following legal grounds:
Contractual Obligation: To fulfill the service agreement with you.
Legal Compliance: Where processing is necessary for compliance with a legal obligation.
Legitimate Interests: Where processing is required for our legitimate business purposes.
Consent: Where you have given clear consent for us to process your personal data.
5. Data Sharing and Disclosure We do not sell or rent your personal data. However, we may share your information in the following cases:
With trusted third-party service providers (e.g., payment processors, IT support) under strict confidentiality agreements.
If required by law, regulatory authorities, or court orders.
If necessary to protect our legal rights or prevent fraud.
6. Data Security We implement appropriate security measures to safeguard your data, including encryption, secure storage, and access restrictions. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, data will be securely deleted or anonymized.
8. Your Rights Under UK data protection laws, you have the following rights:
The right to access your personal data.
The right to rectify inaccurate or incomplete information.
The right to request deletion of your data.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent where processing is based on consent.
The right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Cookies and Tracking Technologies Our website may use cookies to improve your experience. You can manage your cookie preferences through your browser settings.
10. Contact Us If you have any questions or requests regarding this Privacy Policy, please contact us at: Email: support@pipready.co.uk
11. Updates to This Policy We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.
By using our services, you agree to the terms of this Privacy Policy.